Reference question

Have you ever come to the library to ask a reference question? Reference questions are what you ask when you're looking for information. Recent SCCS reference questions have centered on Mrs. Battistoni's World War II research project and Ms. Skidmore's poetry extravaganza.

"What were storm troopers?" and "What is a concrete poem?" both qualify as reference questions.

For a funny look at reference questions at academic (university) libraries, check out the video at this link that the American Library Association posted as part of Library Week in the US. (All examples are of real references questions!)